Store Policy

Return Policy

Each piece is meticulously handcrafted and uniquely personalized, incorporating your own iris design. Due to the bespoke nature of our creations, we are unable to accept returns unless a visible quality issue prevails upon delivery. We appreciate your understanding and encourage you to contact us if you have any questions prior to placing your order.

Shipping and Production time

The processing time for your order depends on several factors, including the quality of the iris picture submitted, the availability of materials, and your location. While we will provide you with an estimated timeline, please understand that due to the handcrafted and personalized nature of our products, precise delivery dates can be challenging to predict. We appreciate your patience and will keep you informed throughout the process. The shipment cost is not included.